FAQ

ORDERS & PAYMENTS:

You do not have to be a member to shop online, but we strongly encourage all customers to join our membership program to accumulate points from your online transactions to offset future purchases! For more information on our membership program, please visit our REFASH Thrifter Club page here.

REWARDS:

Earn 1 Point for every dollar spent online or at any of our offline stores*. Or, if you do not own an account yet, sign up now and get rewarded with $5 Welcome Rewards immediately! For more information on our membership program, please visit our REFASH Thrifter Club page here.

*For more information on the eligible offline stores for points earnings/redemption, please click here.

Have more questions?

We'd love to hear from you! Write to us at hello@refash.sg and we will get back to you within 2-3 working days.