Delivery & Self-Collection

REFASH will take 3-6 working days* to process your order after the payment has been verified. *Working days exclude Weekends and Public Holidays

Delivery to Singapore 🇸🇬

Delivery to Singapore is free for orders above $60, otherwise, it is chargeable at $3.50 per order. Delivery takes 1-3 working days. 

  • In the event whereby a failed delivery is made, the courier company will re-deliver over the next 1-2 working days (up to 2 re-delivery attempts). 

 

Delivery to Malaysia 🇲🇾

Delivery to both East & West Malaysia is free for orders above RM195, otherwise, it is chargeable at RM25 per order. Delivery takes 3 - 5 working days. 

  • In the event whereby a failed delivery is made, the courier company will re-deliver over the next few days (up to 2 re-delivery attempts). If all attempts are unsuccessful, the order will be returned to REFASH.
    • After the parcel has been returned to us, the refund will be processed and the return fees will be deducted. Please note that undelivered parcels will not be redelivered.
  • Shipping fees paid during checkout do not include taxes and import duties. 
  • Your parcel may be subjected to customs inspection and the assessment of duties and taxes will follow your local regulations. If taxes and/or duties are incurred for your parcel, you will be responsible for covering the fees before delivery can proceed.
  • We reserve the right to collect any difference in the shipping fees in the event of a shortfall in the shipping fee or any additional processing fees, such as remote area charges. 

 

Self-Collection (Singapore only) 

Pickup option is now available at REFASH HQ in Singapore. You will be notified via email or SMS when your order is ready for pickup. 

Pick-up Address: 79 Ayer Rajah Crescent, #03-04 (Access via Lift 2), Singapore 139955
Collection Hours: Weekdays 10AM - 6PM, excluding Public Holidays
 

  • Order has to be collected within 5 working days from the date of notification. Please take note that your order will only be kept in our warehouse for a maximum of 5 working days, starting from the date your order is ready for collection.

 Any unclaimed parcels beyond the collection period will be subjected to a late collection fee of $1/day. Payment of late collection fees has to be cleared prior to collection

  • Any order left uncollected after 60 working days will be cleared and will not be available for collection thereafter
  • Please take note of any possible dates of office closure here