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Careers & Opportunities

REFASH has transformed what it means to buy and sell secondhand fashion, and hopes to inspire a new generation of consumers to think secondhand first. With this mission in mind, we’re looking for like-minded individuals to join us to embark on this extraordinary and meaningful journey. If you’re looking for a dynamic environment to learn, grow, and really make an impact, we could be the perfect fit for you!

How To Apply?

Please write in to careers@refash.sg with the following:

- Your portfolio that covers the job description you are applying for
- The position you are applying for
- Your availability
    Only shortlisted candidates will be notified.

    Customer Care Intern

    Internship Period: Immediate

    As an intern in REFASH, you will function as a full member of the team and achieve business objectives through your daily responsibilities. As part of the Marketing team, you constantly push the boundaries of what it means to delight our customers. You are someone who is passionate about going the extra mile and building meaningful customer connections.


    Responsibilities:
        • Responding to customer enquiries within an agreed response time
        • Provide support through channels, including but not limited to email and social media
        • Record feedback meticulously and make prompt escalations to relevant teams
        • Lead or support in customer care related projects
        • Handle exceptional customer escalations or communications
          • Additional tasks (you might be tasked to take up responsibilities in the following areas)
            • Product on-boarding
            • Order fulfilment
            • Merchandise acquisition

           

          Requirements:

          • Ideal if can commit to a 6 months period with us
          • Undergraduates and graduate students are both welcome to apply
          • Must be fluent in English
          • Basic knowledge on Microsoft Office
          • A customer-centric mindset - always thinking of the customer first!
          • Excellent communication and interpersonal skills, both written and verbal
          • Great attention to detail
          • Able to empathise with customers and resolve issues objectively
          • Positive and friendly demeanour that translates into conversations with customers

          E-Commerce Operations Intern

          Internship Period: Immediate

          As an intern in REFASH, you will function as a full member of the team and achieve business objectives through your daily responsibilities. As part of the Marketing team, you will play a pivotal role in shaping REFASH's online growth in the next few years.


          Responsibilities:

          • Assist e-commerce operations team to manage online operations:
                • Product on-boarding
                  • Shoot and measure merchandise
                  • Edit product images
                  • Upload products
                • Order fulfilment
                • Merchandise acquisition
                  • Strategise ways to acquire inventory
                  • Processing drop-offs
                • Customer Care
                • Additional tasks (you might be tasked to take up responsibilities in the following areas)
                  • Occasional offline store duties
                  • Assist in major offline sale events
                  • Retail stores management
                    • Scheduling for part-time staff
                    • Processing drop-offs
                    • Visual merchandising

                 

                Requirements:

                • Ideal if can commit to a 6 months period with us
                • Undergraduates and graduate students are both welcome to apply
                • Must be fluent in English
                • Basic knowledge on Microsoft Office
                • Highly organized and has good time management
                • Excellent communication and interpersonal skills, both written and verbal

                 


                Marketing Intern

                Internship Period: From Aug 2022

                As an intern in REFASH, you will function as a full member of the team and achieve business objectives through your daily responsibilities. You will play a key role in building REFASH's branding.


                Responsibilities:

                • Assist digital team on planning and execution of online marketing campaigns
                • Strategise, plan and execute new areas of growth for online
                • Copywriting for both online and offline marketing collaterals
                • Seek opportunities for partnerships, sponsorships, and advertising
                • Plan and execute content for all our social platforms including Facebook, Instagram, TikTok and LinkedIn
                • Assist e-commerce operations team to manage online operations:
                  • Product on-boarding
                    • Shoot and measure merchandise
                    • Edit product images
                    • Upload products
                  • Order fulfilment
                • Additional tasks (you might be tasked to take up responsibilities in the following areas) 
                  • Assist in major offline sale events
                  • Retail stores management

                Requirements:

                • Ideal if can commit to a 6 months period with us
                • Undergraduates and graduate students are both welcome to apply
                • Must be fluent in English
                • Basic knowledge on Microsoft Office
                • Highly organized and has good time management
                • Excellent communication and interpersonal skills, both written and verbal
                • A keen eye for aesthetics and details

                Part-time E-Commerce Operations Associate

                CLICK HERE TO APPLY!

                We are looking for a highly motivated, efficient and detail-oriented candidate who can help us with product photography and recording of products' descriptions and measurements! As part of the E-Commerce Operations team, you will play a pivotal role in shaping REFASH's online growth in the next few years. There will be ample opportunities for career growth within the company.

                Salary: Up to $95/day

                Responsibilities:

                • Product photography
                • Product measurements

                 

                Part-time E-Commerce Operations Packer

                CLICK HERE TO APPLY!

                We are looking for a highly motivated, efficient and detail-oriented candidate who can help us with our online fulfilment! As part of the E-Commerce Operations team, you will play a pivotal role in shaping REFASH's online growth in the next few years. There will be ample opportunities for career growth within the company.

                Salary: $9/hour

                Responsibilities:

                • Picking and packing for fulfilment of online orders
                • Inputting data in fulfilment system
                • Quality checks before dispatching orders
                • Checking of inventory in warehouse
                • Assisting in monthly warehouse inventory packing
                • Maintaining warehouse cleanliness and tidiness

                 

                Part-time Sales Associate

                CLICK HERE TO APPLY!

                Join us if you have a passion for fashion, sustainability, and customer service! There will be ample opportunities for career growth within the company!

                Responsibilities:

                • Providing excellent customer service
                • Assist in stock replenishment
                • Housekeeping and maintaining the store tidiness
                • Cashiering duties