Terms of service
Effective: 27 September 2024
1. Introduction
1.1 These terms of use ("Terms of Use") form a legally binding agreement between you and Refash Pte. Ltd. ("Refash" or "We", or "Us" or "Our"), and govern your use of and access to the www.refash.sg website ("Site") and services provided by Us whether through the Site, Our offline stores or otherwise ("Services"). These Terms of Use highlight your respective legal rights and obligations when using and/or accessing the Site and/or Services. Please read the Terms of Use carefully (including Our Privacy Policy) before using this Site and/or Services. By using and accessing this Site and/or Services, you agree to be legally bound by these Terms of Use (including the additional terms and conditions and policies referenced herein and/or made available by hyperlink).
1.2 These Terms of Use apply to all customers of the Site and Services, including without limitation:
1.2.1 customers who buy products sold by Us through the Site, offline stores or otherwise; and
1.2.2 customers who give Us their unwanted garments in exchange for cash or credit payment upon Our acceptance of such unwanted garments.
2. General Use of the Site and Services
2.1 By using the Site and/or Services, you agree not to:
2.1.1 violate any applicable rule, law or regulation in connection with your access to or use of the Site and/or Services;
2.1.2 misuse the Site or Services;
2.1.3 deliberately interfere with or hamper the working and performance of the Site and/or Services, or the access of any user, host, or network, including without limitation, hacking, transmitting any virus, overloading, flooding, spamming, denial-of-service attacks, or tampering with any aspect of the Site and/or Services;
2.1.4 copy, modify, reproduce, adapt, or publicly distribute any materials or content on the Site;
2.1.5 collect, use, disclose or process personal data of other individuals on the Site without their prior express and valid written consent; and
2.1.6 attempt to obtain unauthorised access to the Site and/or the Services.
2.2 By using the Site and/or Services, you agree that:
2.2.1 any information or documentation you provide to Us is true, correct and complete, and you agree to immediately notify Us of any changes to such information; and
2.2.2 any breach of these Terms of Use may result in the suspension or termination of your Account (defined below) and right to use the Site or Services and possible legal action being taken against you.
3. Creation of Account
3.1 You may have created an account with Us ("Account") in the course of your use of the Services and the Site.
3.2 You shall be deemed to have read and accepted these Terms of Use as well as the Privacy Policy upon the creation of your Account. You are solely responsible for and bear the risk of, all activities carried out under or under your Account, whether or not such use is authorised by you. We shall not be responsible for any losses that may be suffered by you or any third party as a result of any unauthorised use of your Account. To prevent any unauthorised use, you agree to take such actions as are necessary to maintain the security of your Account, including using a strong password, regularly changing your passwords, not re-using passwords across platforms, and keeping your password confidential. It is also your responsibility to ensure the information submitted by you in respect of your Account is true and accurate, and you agree to keep your information up to date by informing Us of any changes.
4. Buying with Refash
4.1 All items that We offer for sale through the Site or Our offline stores ("Products") are items that are "like-new", second-hand or brand new with original tags intact, all of which are sold "as is", without any warranties express, implied or otherwise, and however arising.
4.2 Products may include images of the item, text descriptions, prices, measurements, and other information. The colour of the Products as displayed on the Site may slightly differ from the actual colour, depending on lighting conditions and variances in computer screen displays. Please allow for a difference of 0.5 to 1" difference for the measurements stated for each Product on the Site.
4.3 You acknowledge and agree that in purchasing any Product, you have evaluated, reviewed, and considered the descriptions and display (including the accuracy, completeness, or reliability) of such Product on the Site or in Our offline stores before proceeding with your purchase.
4.4 In the event you seek any relief or remedy in respect of any non-conformity of any Product pursuant to the Consumer Protection (Fair Trading) Act 2003 or any other applicable law, any reduction in the transacted value of the Product (“Transacted Value”) or any refund of the Transacted Value or price thereof shall not prejudice or affect your liabilities to Us under these terms and you shall remain liable for the full amount of any other incidental costs and expenses in relation thereto as provided under these terms.
5. Selling with Refash
5.1 You can clean out your closet by passing to Us your unwanted garments ("Items") in exchange for cash or credit payment upon Our acceptance of the Items.
5.2 The terms, method, and information on selling your Items (including payout value and selling timeline) can be found on Our How to Sell and Payout Estimator guides.
5.3 You can choose to drop off your Items at any Refash offline store or opt for courier pick-up by filling up the Refash Courier Pick-up Application Form ("Pick-up Form").
5.4 In submitting the Pick-up Form, you agree and acknowledge:
5.4.1 that the weight and number of bags in respect of the Items for collection as stated in the Pick-up Form are true and accurate;
5.4.2 to pay to Us or Our courier partner an additional overweight fee (as may be notified to you separately, on or after the day of collection) in the event your Items are found to have exceeded the weight limit of 15kg on the day of collection;
5.4.3 to pay to Us or Our courier partner an additional fee (as may be notified to you separately, on or after the day of collection) in the event your collection location has no lift access;
5.4.4 that (i) the personal information you provided in the Pick-up Form are true and accurate (or if you are providing personal information of another person, you have the requisite authorisation and consent on that person's behalf to do so), and (ii) Our employees, authorised agents, courier partner, representatives, or third parties providing services on Our behalf ("Refash Personnel") has your consent to contact you (per the details provided by you in the Pick-up Form) to arrange for collection of the Items; and
5.4.5 to a non-cancellation or change fee, payable to the courier partner in the event you wish to change the collection date and/or time once it is mutually agreed upon between you and the Refash Personnel.
5.5 Once you have submitted the Pick-up Form, the Refash Personnel will contact you (per the details provided by you in the Pick-up Form) to arrange for collection of the Items. You are responsible to ensure that the Items are available for collection on the day mutually agreed upon between Us and the Refash Personnel. If the Refash Personnel is unable to collect the Items on the day mutually agreed upon because you cannot be reached at the given collection address or contact number, or you have provided incorrect or incomplete collection details, We will have the right to charge you a fee for a new collection trip.
5.6 Upon receipt of your Items, We reserve the right to reject such Items (i) if they fail to meet Our standards; (ii) if they appear to have missing and broken parts, with extensive wear and tear; (iii) if they do not conform to the categories of garments We accept; or (iv) for any reason, at Our sole and absolute discretion. In such a case, We will contact you to arrange for you to retrieve the Items from Us.
5.7 In the event you do not retrieve any rejected Items from Us within the stipulated and/or mutually agreed time, We shall attempt to contact you for retrieval of the rejected Items at another time. Notwithstanding the foregoing, in the event you fail to retrieve the rejected Items from Us within thirty (30) days from the first agreed time period, We shall have the right to dispose or otherwise deal with the rejected Items as We in Our absolute discretion deem fit, without any liability to you. By proceeding with submission of the Pick-up Form, you are hereby agreeing to this arrangement.
5.8 We reserve the right to determine the value of the Items received by Us, based on factors including but not limited to the Item's brand, condition, style, popularity, and trend. The Payout Estimator is intended merely as a guide and not the final and binding payout value for your Items. Our payout offer to you for the Items will be at Our sole and absolute discretion. Where We have notified you of Our offer for your Items (“Offer to Purchase”), you can choose to accept or reject the Offer to Purchase. In the event:
5.8.1 you reject the Offer to Purchase, you will be required to retrieve the Items from Us at such stipulated place and time, failing which the provisions of Clause 5.7 shall apply.
5.8.2 you accept the Offer to Purchase, ownership of your Items will pass to Refash and the payout offer amount as accepted by you will be processed according to your preferred mode of payment within the stipulated time.
5.9 Please note that where you are selling with Refash, ownership of your Items remains with you at all times, until such time (i) you accept the Offer to Purchase; or (ii) you retrieve the Items from Us, in the case where you reject the Offer to Purchase. For the avoidance of doubt, Refash shall not be responsible for loss or damage to Items incurred in transit or held in Our possession prior to your retrieval of the same.
5.10 By accepting the Offer to Purchase and giving to Us the Items in exchange for cash or credit payment, you warrant and represent that
5.10.1 all statements and particulars made or given by you are and remain true and accurate in all respects and are not misleading in any way;
5.10.2 you are the sole and rightful owner of all rights, title and interest in and has full authority to sell the Item, including for resale by Refash;
5.10.3 the Item is not stolen property or property obtained in whole or in part through an offence involving fraud or dishonesty or which has been transferred by the commission of gang-robbery, and does not, in whole or in part, directly or indirectly, represent another person’s benefits from criminal conduct;
5.10.4 the Item shall be sold and delivered to Refash free and clear of all liens, encumbrances, security interests and other claims against title, unless otherwise agreed upon by Refash in writing;
5.10.5 the Item is of merchantable and satisfactory quality, in good and proper order and suitable or fit for the purpose for which such Item is commonly supplied, and complies with the Item details provided by you; and
5.10.6 the Item is authentic and does not infringe upon the intellectual property rights of any third parties.
6. Payment
6.1 By using a particular payment method that is offered on the Website to make payment for a Product you purchase from Us, you are agreeing to the terms of service of the relevant processing partner and your financial institution (each a “Payment Service Provider”, collectively the “Payment Service Providers”). You will bear all fees that may be charged by such processing partners and/or your financial institution (if any) for the selected payment method.
7. Delivery and Self-Collection
7.1 The terms, method, and information for delivery or self-collection of your Product order shall be in accordance with Our Delivery & Self Collection Policy.
7.2 It is your responsibility to ensure (i) the place of delivery and contact details for delivery are accurate (in the case of local courier delivery), and (ii) that you collect your order within the stipulated time from the date We notify you (in the case of self-collection). The time for delivery shall not be of the essence, and We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. The ordered items are your responsibility from the time We deliver them to the address you gave Us, or from the time you collect them.
7.3 If you are not available to accept delivery of your order, We may contact you. We will attempt re-delivery and, in such case, you may be asked to contact the local courier or Our customer service team to arrange for re-delivery.
7.4 If you do not self-collect your order within the stipulated time notified to you, We will impose a daily late collection fee, which you must fully pay before you can collect your order.
7.5 If delivery or self-collection of your order fails due to your unreasonable refusal to accept delivery, or if you do not accept delivery (after re-delivery attempts have been made) or self-collect (after the stipulated time for self-collection has lapsed), We may (without affecting any other right or remedy available to Us), do either or both of the following:
7.5.1 charge you for any costs and expenses reasonably incurred by Us; or
7.5.2 cancel your order and not make available the Product(s) for delivery or self-collection, whereupon We will notify you of such cancellation. In such a case, We will refund to you the money paid to Us for your purchase via the same payment channel, less any applicable sums incurred by Us (including re-delivery attempts and/or any administrative charges arising from such cancellation).
We reserve the right to deduct all such costs incurred by Us from (i) the Refash Points that you may have in your Account (if applicable); or (ii) any cash or credit payment payable to you by Refash in exchange of Items accepted by Us (if applicable).
8. Returns and Refunds
8.1 The terms, method, and information for the return and refund of Product(s) you purchase from Us shall be in accordance with Our Returns & Refunds Policy.
8.2 If you are not completely satisfied with your purchase, you may return the Product to Us within the stipulated time. To be eligible for return, the Product must be unwashed and unworn, in good condition (unless return is due to a defect found in the Product as evidenced by the clear snapshot shared with Us), and with original Product tags still attached and intact (if Product is brand new).
8.3 We do not accept returns for Products that:
8.3.1 are purchased under "Buy 1 Get 1 Free" campaigns;
8.3.2 are purchased under any sale campaigns or promotional events held by Us from time to time;
8.3.3 are deemed to be non-refundable items due to hygienic purposes;
8.3.4 are purchased at any of Our offline stores or during any physical transaction (e.g. physical events);
8.3.5 are based on reasons of colour variance or measurement difference between 0.5 - 1";
8.3.6 are stated as non-refundable items at the point of purchase or as notified on the Site or at Our offline stores.
For avoidance of doubt, sale of the Products under categories as stated in Clause 8 .3 is final and cannot be returned, exchanged or refunded.
8.4 It is your responsibility to ensure the Product returned to Us is in the same condition as it was when received by you, packaged properly, and trackable (if return is done via courier). We shall not be liable for any returned Product lost, delayed, or damaged in transit, therefore We recommend you package the returned Products carefully and send them to Us via trackable carrier to ensure they reach Us in good condition.
8.5 Returns outside of the stipulated timeframes may be accepted at the sole discretion of Refash.
8.6 In the event We find the Product was returned to Us in an unsuitable condition and/or the Product was not returned in accordance with the process set out in this Clause 7, We may at Our discretion decide:
8.6.1 not to accept the Product or process your refund; and
8.6.2 to return the Product to you, upon which you may be required to pay all reasonable costs incurred by Us in returning the Product to you. We reserve the right to deduct all such costs incurred by Us from the Refash Points that you may have in your Account (if applicable).
In such a case, We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.
9. Refash Loyalty Programme
9.1 As a member (collectively, “Loyalty Program Members”, and individually, a “Loyalty Program Member”, “Member” or “you”) to the Refash loyalty program (“Loyalty Program”), the following terms will govern Refash’s relationship with the Loyalty Program Members, including how you achieve your tiered status, earn and redeem Loyalty Program points (“Points”).
9.2 Refash reserves the right to deny membership in the Loyalty Program to any user in its sole discretion without assigning any reason and without written notice.
9.3 As a Member, you agree to the following:
9.3.1 All Loyalty Program benefits, offers, rewards and services are subject to availability and may be changed by Refash at any time without notice. Refash reserves the right to terminate the Loyalty Program, in whole or in part, at any time without notice to you.
9.3.2 If you are found to have or suspected by Refash to have breached these Terms of Use, our guidelines, or any additional terms and conditions and policies, Refash reserves the right to (a) deny you of your membership to the Loyalty Program; (b) remove you from the Loyalty Program with immediate effect; and/or (c) deny you of any Reward (as defined below) that you may be eligible to.
9.3.3 In the event that your Account is suspended or terminated, Refash reserves the right to determine that any Points earned in that Account will be deemed as forfeited without notice. You hereby agree that you will have no claim whatsoever against Refash for any expired Points.
9.4 Earning Points
9.4.1 Members may earn Points for every dollar spent on the net purchase of their orders (excluding shipping fees for online orders) on the Refash Site or offline stores to redeem for and enjoy the rewards as notified by Refash from time to time (“Reward”). For more information on the Points system, including Point redemption for Rewards, membership tier benefits, and additional terms and conditions, please refer to the details provided here.
9.4.2 Membership Points can only be used on the Refash Site or offline stores and are only valid for one (1) year from the date of allocation. For avoidance of doubt, Membership Points earned in a specific jurisdiction are only valid for use at local sites or stores. The issue date set out in your Account shall serve as conclusive evidence of the issue date of your Points. Thereafter, the Points shall be deemed expired and will be cancelled immediately and without further notice. Refash reserves the right to deal with the expired Points in such manner as it deems fit in its absolute discretion. You hereby agree that you will have no claim whatsoever against Refash for any expired Points.
9.4.3 Membership Points may not be re-sold and unless required by law, are non-refundable, non-transferrable and may not be exchanged and/or redeemed for cash or credit balance or transferred for value under any circumstances. Any attempted transfer, sale or barter the Points will be void and the Points will be deemed as forfeited. Refash may refuse to honor or recognise any Points which it believes may have been transferred, sold or bartered.
9.4.4 You acknowledge and agree that the Reward may consist of products and/or services of other vendors and Refash is not responsible for and does not participate, operate and/or control the product and/or services of such vendors (“Vendors”). Such Vendors may have their own terms and conditions to which you must agree before you may claim your Reward. Refash is not responsible for information provided to you by Refash. Refash and each Vendor are independent contractors and neither party has authority to make any representations or commitments on behalf of the other. Any Vendor-related terms and conditions are to be entered into or are entered into between you and the relevant Vendor and at your own risk. Any such terms and conditions are without warranties of any kind by Refash and under no circumstances shall Refash be liable for any claims and/or damages arising from the transaction or any information appearing on Refash’s site(s).
9.4.5 Refash shall not, at any time, be responsible or held liable for any loss, injury, damage or harm suffered or incurred by or in connection with the use of any Reward by you or any person. Nothing in this agreement shall limit or exclude the liability of Refash for: (a) death or personal injury; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot otherwise be limited or excluded by applicable law.
9.4.6 Refash reserves the right to correct the balance of your Points if we believe that an error, including a clerical error, has occurred. Refash may also, at its discretion, allocate Points to you at no cost (“Free Points”), subject to any additional terms and conditions. Refash reserves the right to withdraw, amend, and/or alter any part of or the whole terms and conditions of such Free Points, at any time without giving prior notice or compensation in cash or in kind.
9.4.7 In the event that the Loyalty Program is terminated, all unredeemed Points will be forfeited without any obligation or liability to you.
9.5 Refash makes no warranties or representations, either expressed or implied, with respect to the type, quality or fitness of any Rewards and goods or services provided through the Loyalty Program.
9.6 Refash’s waiver of any breach of these Loyalty Program rules (“Rules”) by any Member will not constitute a waiver of any other prior or subsequent breach of these Rules. Refash’s failure to insist upon strict compliance with these Rules by any Member will not be deemed a waiver of any rights or remedies Refash may have against that or any other Member. Refash may waive compliance with these Rules in its sole discretion and may run promotions from time to time that provides enhanced benefits to select Members.
9.7 Refash is not responsible for (a) any loss or misdirection of, or delay in receiving, any Member correspondence, redemption requests or Member benefits; (b) theft or unauthorised redemption of Points; (c) any acts or omissions of third parties (including, without limitation, Vendors); or (d) any errors published in relation to the Loyalty Program, including, without limitation, any typographical errors, errors of description, errors regarding the Reward, and errors in the crediting or debiting of Points from Member Accounts. Refash reserves the right to correct, without notice, any errors.
9.8 In no event will Refash and its directors, officers, employees, and agents be liable for any direct, indirect, special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arise out of or are in any way connected with the loyalty program, these rules, or Refash’s operation of the Loyalty Program.
9.9 All interpretations of these Loyalty Program Rules regarding membership are at Refash’s sole discretion, and Refash’s decisions will be final.
10. Personal Data Protection
You will be required to submit your personal data, payment information, delivery information, and other information as may be required to register an Account, process your transactions and payments, arrange for delivery, and any other related services. We take protection of your privacy and personal data seriously and We have provided Refash's Privacy Policy, to explain how We collect, use, disclose, process, and protect such information collected and received from you.
11. Intellectual Property
11.1 Any and all intellectual property rights embodied in or relating to or used in connection with the Site, the Services and all materials and works comprised in or relating thereto, including without limitation:
11.1.1 all trade marks, service marks, logos, trade names, information, text, data, images, graphics, photos, links, maps, materials, data, software, music, audio-visual content, and/or other materials, produced and/or procured by Refash;
11.1.2 HTML, WML, Java, CGI scripts, JavaScript and/or all other forms of computer code employed in the design, creation and posting of the Site on the Internet, and all updates and derivative works thereto;
11.1.3 all computer programs, modules, algorithms and/or tools relating to the Site (including the source codes and the object codes, and all documentation, concepts, database, data and methodologies thereof);
11.1.4 the graphical user interfaces relating to the Site;
11.1.5 the compilation, collection, arrangement and assembly of all data, information and content on the Site;
11.1.6 all other information and content made available on the Site; and
11.1.7 any other proprietary designations or materials used in association with the Site and/or the Services,
(collectively “Refash Materials”), are the property of Refash, its licensors and/or its affiliates (each an “Owner”) and are protected from unauthorised use, copying or dissemination by copyright law, trade mark law, designs law, patent law, international conventions, and other intellectual property laws. You agree and acknowledge that the use of the Site and the use of and access to any Refash Materials does not grant or transfer to you any rights, title or interest in relation to the Site or any Refash Materials.
11.2 You shall not in any way, without the prior written consent of the Owner:
11.2.1 copy in whole or in part any Refash Materials and/or the Site;
11.2.2 copy, reproduce, publish, modify, adapt, upload, post, transmit, distribute, commercially exploit, reverse engineer, disseminate, broadcast, or circulate any whole or part of the Refash Materials and/or the Site; or
11.2.3 breach any intellectual property rights arising from or in connection with the Refash Materials and/or the Site, including by altering or modifying any of the Refash Materials and/or the Site, causing any of the Refash Materials and/or the Site to be framed or embedded in another website, or creating derivative works from the Refash Materials and/or the Site.
12. Subcontracting by Refash
1. Refash reserves the right to delegate, sub-contract or otherwise arrange for any related corporations, service providers, partners, subcontractors and/or agents to perform any part of the services necessary for providing the Site and Services as Refash deems appropriate.
13. Liability Disclaimer; Limitation of Liability
13.1 You acknowledge and agree that the Site, Services, Products displayed, and all information published on the Site are provided on an "as is" and "as available" basis. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement, are hereby excluded and disclaimed to the fullest extent permitted under the law.
13.2 We do not provide any warranty, condition, guarantee, term, or representation:
13.2.1 as to the reliability, accuracy, completeness of the content on the Site;
13.2.2 that the Products displayed on the Site are free of defects;
13.2.3 that the functions on the Site are and/or will be secure, uninterrupted, or error-free.
13.3 You acknowledge and agree that your only right with respect to any problems or dissatisfaction with the Site and/or Services is to request for termination of your Account and/or discontinue any use of the Site and/or Services.
13.4 In no event shall Refash or its affiliates, partners, suppliers or licensors be liable for any indirect, incidental, consequential, special or exemplary damages arising out of or in connection with your access or use of or inability to access or use the Site and/or Services, or arising out of or in connection with your conduct in connection with the use of the Site and/or Services including without limitation damages for loss of profits, business, revenue, goodwill, anticipated savings, use, data, or other intangible losses, whether or not the damages were foreseeable and whether or not Refash was advised of the possibility of such damages.
13.5 By entering and using Our offline stores, you acknowledge and agree that you are responsible for your own actions and behavior while on the premises. You are expected to exercise caution and care to ensure your own safety and the safety of others. To the fullest extent permitted by law, Refash shall not be liable for any injury, loss, or damage to personal property that occurs while you are on Our premises. This includes but is not limited to, incidents of theft, accidents, or any damage to your belongings. Refash is also not responsible for any harm resulting from your failure to comply with store rules, guidelines, or applicable laws.
13.6 Nothing in these Terms of Use shall apply to or in any way limit or exclude Refash’s liability for: (a) death or personal injury caused by its negligence; (b) dishonesty, deceit or fraudulent misrepresentation; or (c) liability which may not otherwise be limited or excluded under any applicable laws and regulations.
13.7 Refash takes the safety and security of Our customers and offline stores seriously. Where appropriate, Refash has implemented various security measures to protect Our customers, staff, and property, including the use of surveillance cameras throughout the premises of our offline stores. These surveillance systems are in place to monitor and record activity for the purpose of ensuring a safe and secure environment. Any individual found attempting theft, vandalism, or any other unlawful activity will be subject to immediate action, which may include removal from the premises, a ban from future entry, and reporting the incident to law enforcement authorities. Refash reserves the right to pursue legal action, including civil and criminal penalties, against anyone involved in such activities.
14. Indemnity
14.1 By using the Site and/or Services, you agree to indemnify, hold harmless, and defend Refash, its affiliates, officers, directors, employees and agents, to the fullest extent permitted by applicable law, from and against any and all Loss incurred, arising out of or relating to:
14.1.1 your access to, reliance on, and/or use of the Site, Services, and/or Refash Materials;
14.1.2 any actual or alleged breach of your representations, warranties, or obligations set forth in these Terms of Use and Our Privacy Policy;
14.1.3 any actual or alleged violation of any third party right, including without limitation any intellectual property or data protection right;
14.1.4 your failure to comply with any applicable laws and regulations in connection with your use of the Site, Services, and/or Refash Materials;
14.1.5 your failure to comply with any provision hereunder;
14.1.6 the sale or purchase of any Items;
14.1.7 any claim that your use of the Site and/or Services caused loss, damage, injury or death to a third party; and/or
14.1.8 any other liabilities incurred through your use of the Services including the Site.
14.2 The above indemnification obligation will survive the expiry or termination of this Agreement, and your use of the Site and/or Services.
15. Governing Law and Jurisdiction
These Terms of Use are governed by and shall be construed in accordance with Singapore law. You agree to submit to the exclusive jurisdiction of the Singapore courts over any dispute arising out of or in connection with these Terms of Use.
16. Changes to the Terms of Use
Refash reserves the right to modify, change, update or revise these Terms of Use at any time. Any amendment to these Terms of Use will apply and take effect immediately at the time they are published on the Site. You are responsible to remain updated on any changes that may be made to these Terms of Use. We will, if appropriate, notify you of any amendments by email. Your continued use of Our Site and Services constitutes your acceptance of the updated Terms of Use. We will not in any event be liable for any loss resulting from any amendment(s) or modification(s) to these Terms of Use.
17. Security
17.1 We will deploy reasonable security precautions intended to protect against unauthorised access to any data stored by Us in connection with your use of the Site and Services. We will exercise reasonable efforts to deploy corrections within the Site and Services for security breaches made known to Us. You may not circumvent or otherwise interfere with any user authentication or security of the Site and Services.
17.2 You acknowledge that, notwithstanding the security precautions deployed by Us, the use of, or connection to, the Internet provides the opportunity for unauthorised third parties to circumvent such precautions and illegally gain access to the Site and Services and your data. We cannot and do not guarantee the privacy, security, integrity or authenticity of any information or data transmitted over or stored in any system connected to or accessible via the Internet or otherwise or that any such security precautions will be adequate or sufficient.
18. General
18.1 Notices
18.1.1 Any notice, demand or other communication sent by Us shall be sent to the email address notified by you, and you shall be responsible for ensuring that the email address provided is correct and current.
18.1.2 Any notice, demand or other communication sent by Us shall be deemed to have been received by you:
(i) if personally delivered, at the time of delivery;
(ii) if sent by post, two Singapore business days after the date of posting;
(iii) if by email, upon completion of transmission directed to the email address notified by you, unless We receive a non-delivery or error message indicating that the email was not successfully sent to the recipient’s mailbox or mail server.
18.2 Entire Agreement
These Terms of Use, the Privacy Policy, any additional terms and conditions and policies referenced herein and/or made available by hyperlink, constitutes the entire agreement between you and Refash in relation to your use of the Site and Services, and supersedes any prior agreements, undertakings, representations, and warranties in relation to the Site and/or the Services, whether written or oral.